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History / Technical Support Guidelines

Revisions

  • Updated support status to back in office

    @rlguy rlguy committed Mar 19, 2025
    110069f

  • Updated support status for out of office

    @rlguy rlguy committed Mar 18, 2025
    16590e2

  • Updated support status for end of winter holidays 2024

    @rlguy rlguy committed Jan 6, 2025
    fba23c0

  • Updated support status for 2024 winter holidays

    @rlguy rlguy committed Dec 21, 2024
    24049d2

  • Update support status back to normal, added 2025 holiday dates

    @rlguy rlguy committed Nov 20, 2024
    65ca217

  • Updated support status for unexpected out of office

    @rlguy rlguy committed Nov 14, 2024
    02ddbc8

  • Updated support status - back to regular development and support schedule

    @rlguy rlguy committed Oct 28, 2024
    d5628b9

  • Increased expected response time to 4 days due to Blender Conference 2024

    @rlguy rlguy committed Oct 24, 2024
    9c52e7d

  • Updated support status for Blender Conference 2024 development break

    @rlguy rlguy committed Oct 18, 2024
    b9d6975

  • End of office move - back to normal support status

    @rlguy rlguy committed Sep 9, 2024
    7b9415b

  • Updated support static for office move

    @rlguy rlguy committed Sep 1, 2024
    042fa3e

  • Removed holiday status

    @rlguy rlguy committed Aug 22, 2024
    e2098a2

  • Updated support status for 2024 vacation

    @rlguy rlguy committed Jul 26, 2024
    3b2365c

  • Updated June 21 2024 vacation date

    @rlguy rlguy committed Jun 20, 2024
    bf70489

  • Switched Victoria Day holiday to May 17th 2024 for better scheduling

    @rlguy rlguy committed May 16, 2024
    4415e71

  • Corrections to holiday dates

    @rlguy rlguy committed Dec 30, 2023
    20ccf0e

  • Updated holidays 2024

    @rlguy rlguy committed Dec 26, 2023
    cbab869

  • Removed forum link

    @rlguy rlguy committed Sep 26, 2023
    7b5b1c6

  • Added link to Discord server

    @rlguy rlguy committed Sep 26, 2023
    7ae99c7

  • Updating Holidays 2023

    @rlguy rlguy committed Aug 31, 2023
    fc13590

  • Added missing holiday date

    @rlguy rlguy committed Jul 27, 2023
    7652245

  • Removed vacation status

    @rlguy rlguy committed Jul 22, 2023
    11e99c2

  • Updated support status

    @rlguy rlguy committed Jul 17, 2023
    f27f09e

  • Updating status

    @rlguy rlguy committed Jul 15, 2023
    84b7280

  • Updated response time

    @rlguy rlguy committed Jul 12, 2023
    14ddd4e

  • Update

    @rlguy rlguy committed Jul 10, 2023
    c3cba5c

  • Updated for vacation

    @rlguy rlguy committed Jul 10, 2023
    0af3200

  • Updating support status back to normal

    @rlguy rlguy committed Mar 27, 2023
    8f17d31

  • Temporarily raising support response time to 3 days

    @rlguy rlguy committed Mar 23, 2023
    3b9cdaa

  • Correction to 2023 holiday list

    @rlguy rlguy committed Mar 9, 2023
    8b29be2